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Frequently Asked Questions

This is a list of our most Frequently Asked Questions.

Where is Mapel Boutique located?

Mapel's storefront is located in Bridgeport Village and West Linn. At Bridgeport Village we're on the same block as PF Changs and across from the Container Store.

Bridgeport Village
7453 SW Bridgeport Rd
Tigard, OR 97224
503.670.1756

West Linn
21150 Salamo Rd
West Linn, OR 97068
503.305.6785

What are Mapel's return and exchange policies?

Mapel Boutique wants to ensure you are satisfied with your purchase.

An original or gift receipt is required for ALL returns or exchanges. Our store policy allows website and in store RETURNS on full price product within 10 days of purchase/delivery. Return tender will be as per original form of tender (cash, credit, gift, etc.).

In-store or online purchases that have exceeded 10 days will be issued Exchange Credit in the same amount. Item must be within 35 days or purchase. Exchange credit does not expire.

For online Merchandise Returns or Exchanges we ask that you return your items to boutique address:

Mapel Boutique
7453 SW Bridgeport Rd
Tigard, OR 97224

Upon receipt of your return (with the original receipt) we will issue money or store credit back.

In-store or online purchases that have exceeded 10 days will be issued Exchange Credit in the same amount. Item must be within 35 days or purchase. Exchange credit does not expire. 

For online exchanges a return label can be requested along with the desired exchange by emailing info@shopmapel.com with all the details. For a return customers are asked to mail product back to the store along with a copy of your receipt. Upon receipt a customer service representative will call to issue money back.

When using your own shipping method please be sure to mail Return Merchandise to Mapel Boutique, 7453 SW Bridgeport Rd, Bridgeport Village, Tigard, OR, 97224

EXCHANGE or RETURN items must be unworn, tagged and in original condition. Redlined or Sale items are FINAL SALE. HAPPY HOUR promotional items are for exchange or store credit only.

What methods of payment does Mapel accept?

We accept all major credit cards including VISA, Mastercard, AMEX and Discover. In addition we accept Pay Pal online.

What are Mapel's shipping charges?

Mapel offers FREE Priority Ground Shipping for all orders within the continental U.S. that are $75+. Orders that do not meet the threshold will incur $0 shipping charge. Web orders will be shipped within 2 business days of receipt.

Based on order weight and size it will either be shipped in a priority box or a hand labeled manilla envelope. When available a tracking number will be supplied however lighter weight packages will not be accompanied by a tracking number.

Orders sent 2nd day delivery incur $15 Charge.

What are Mapel's store hours?

Bridgeport Village:
Mon-Sat: 10am - 8pm
Sun: 11am - 7pm

West Linn:
Mon-Sat: 10am - 8pm
Sun: 11am - 6pm